Accounting/Financial/Insurance

Credit Controller

Contract

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Credit Controller – Livingston – 12 month fixed term contract – £20,000-£25,000

The Company

This position is within a large multi-utility infrastructure provider that specialises in providing multi-utility metering and data services as well as network construction and ownership of assets.

The Role

As a Credit Controller, you will be responsible for managing sales ledger balances for a portfolio of clients through the end to end recovery cycle in order to maximise cash collection whilst also minimising risk and aged debt.

Responsibilities

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Ensure cash collection is in line with customer contractual payment terms;

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Proactively and positively engage with customers to minimise cash recovery time and exposure in overdue debt;

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Ensure recovery interventions are carried out at agreed times in recovery cycle utilising the company’s Credit Management System;

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Where appropriate, utilise Credit Reference Agencies to inform credit and recovery decisions;

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Build strong internal relationships to ensure efficient dispute resolution and leveraging other business expertise where necessary;

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Provide intelligence and customer insight as required to Operational and Commercial functions to facilitate appropriate decision making and maximising cash collection opportunities;

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Ensure receipts are identified and allocated accurately within agreed timescales;

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Provide monthly and ad-hoc reporting on various credit areas such as customer balances, cash flow forecasting and problematic or disputed balances;

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Propose customer balances for write off along with justification, demonstrating all recovery options have been exhausted;

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Manage insolvency cases, ensuring claims are completed and submitted accurately as well as in a timely manner to minimise exposure and maximise recovery opportunities;

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Engage with third party debt recovery experts where they have been appointed;

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Ensure relevant systems are maintained with a complete and accurate record of customer interactions, history and notes.

Requirements

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2 years experience within a B2B Credit Controller role or equivalent;

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Experience using Sage and a Credit Management System;

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Knowledge of Scottish & English debt recovery processes;

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Experience of utilising Credit Reference Agency data to manage risk;

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Strong communication skills;

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Ability to work within a team;

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Strong negotiation skills;

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Able to build trust between customers and within the company.

Benefits

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£20,000-£25,000 salary;

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Hybrid working;

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Bonus scheme;

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Pension scheme