Customer Services

Customer Service Advisor

Full Time

Bird Online Jobs

CUSTOMER SERVICE ADVISOR

A great opportunity to join a growing contact centre based in Glasgow City Centre on a permanent full-time basis as a Customer Service Advisor.

Contract: Permanent/Full-Time

Salary: £20,000 per annum

Hours:
– 40 hour working week (working 5 days a week)
– Rotational shift pattern (Monday – Friday and 1 in 3 Saturday's)

Duties:
Customer Service, communicating with customers through email, inbound and outbound calls
– Answering customer enquiries
– Processing payments
– Data entry and maintenance (updating customer information)
– Process and respond to emails and incoming mail

Benefits:
– City Centre location
– Modern office with 3 break out areas and a roof top terrace
– Medical Insurance
– Retailers Discount
– Full detailed training

Skills required:
– Customer service experience is essential
– Inbound/Outbound call handling not essential however preferred
– Knowledge of Microsoft Word, Excel and Outlook not essential however preferred

If you believe you are the perfect candidate for this Customer Service Advisor position please APPLY NOW and one of our consultants will soon be in contact to discuss next steps.

Good Luck!

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website