Customer Services

Head of Student Services

Full Time

Bird Online Jobs

Head of Student Services

Full Time, Permanent

Salary: £25,000-£30,000

Location: ONcampus LSBU

Who are we looking for?

ONCAMPUS LSBU is looking to recruit a Head of Student Services to lead the student services team reporting directly to the Centre Director.

This is a varied position that will require someone who is flexible and enjoys a wide range of responsibilities.

You will be working alongside the Centre Academics and Leadership teams as well as Central ONCAMPUS and other ONCAMPUS centre teams.

As you become more invested in the position there will be opportunity to present and deliver new initiatives, evolve existing processes and ensure that student progress is accurately tracked and recorded.

Key Responsibilities will include:

*

To lead, manage and contribute to the academic and student service provision, with a view to constantly improving the student experience and maximising progression opportunities for the Centre’s students.

*

To assist the Centre Leadership team in ensuring that systems and procedures are in place for the maintenance of accurate records on all aspects of the delivery and management of ONCAMPUS programmes.

*

To work with the Centre Leadership team to ensure student attendance is monitored and appropriately dealt with.

*

To work with the Centre Leadership team to develop and implement systems for the improvement of programme delivery, Centre management and student experience.

*

To contribute to and, as required, participate in the Company’s marketing activities in order to develop and strengthen relationships between the Company and its current and potential students.

The ideal candidate will have:

*

Experience in an administrative position (Essential)

*

An understanding of Higher Education and the needs and requirements of International Students (Essential)

*

Experience of the development and review of information system processes and procedures (Essential)

*

Experience of producing routine and bespoke data reports to external deadlines (Essential)

What does ONCAMPUS do?

ONCAMPUS teach pre-university programmes with opportunity for guaranteed progression to a wide range of undergraduate and Master’s degrees at leading universities in the UK, USA and mainland Europe. Since 2008, ONCAMPUS has helped more than 5,000 students progress to their chosen university. ONCAMPUS is part of Cambridge Education Group a global company with its headquarters in Cambridge, UK.

Benefits

*

Private Medical Insurance

*

Life Assurance cover

*

Competitive salary

*

Perkbox (includes hundreds of discounts)

*

Salary sacrifice car leasing Scheme from Tusker

*

Salary sacrifice Cycle to Work scheme

*

Salary sacrifice Technology Purchasing Scheme

*

Employee Assistance Program (EAP) – giving caring and compassionate support to all staff, as well as dedicated Mental Health & Wellness Champions

*

Discounted rates on Master’s degrees with CEG Digital Partner Universities (25% off)

*

Social committee – who organise social events across the Company

Pension – Royal London salary sacrifice pension scheme currently 5% employee minimum contribution and 3% CEG employer contributions.

Holiday – Enhanced holiday of 25 days plus 8 UK bank Holidays.

To see a full job description and make an application please see the details on our website by clicking the apply now button.

The closing date for all applications is 29th July 2022.

Head of Student Services

Apply now