IT Support Engineer

Full Time

Bird Online Jobs

IT Support Engineer required for a global tech company, based in Glasgow.

A market leading software company whose niche solutions service businesses around the world. They are a brand that you will instantly recognise and whose platform you will have likely used who are looking to continue to grow their customer base whilst continually developing new features.

The company are very forward thinking in their approach and attitude towards technology, and you can expect a range of fast paced, greenfield work. They are utilising the latest practices and principles, it's hugely collaborative and you will have the opportunity to use the latest tools and tech to solve genuine problems.

You will create and maintain all IT documentation such as networking infrastructure, user support processes, and standards and implementation plans. You will provide 1st – 3rd level support for the business both on site and remotely, hardware and software installations and upgrades throughout the company. They are looking for an enthusiastic Engineer who is creative and confident in making decisions, working closely with teams and stakeholders from across the world.

You will have the following Skills/Experience –

** Strong experience within a similar role

** Experience and knowledge with Network Architecture

** Excellent communication skills, verbal and written

** Good knowledge and experience with both Mac and Windows

Desirable but not essential –

** Scripting experience – Python

** Experience in migration projects to Microsoft 365 environment

They offer a hybrid work model (3x a week on site) with occasional trips down to the London office, potential opportunities to travel to other global business locations and there may be some requirements of occasional unsociable/weekend hours. The salary on offer is up to £35K depending on experience, with strong benefits such as paid personal development days once a month, defined career pathways for yourself, private healthcare cover, discounted gym membership, optical cover, flexible working hours, travel to work finance assistance and more to suit you.

Please apply if this sounds like something of interest or call Nicole at Cathcart Technology