Bird Online Jobs
Spa Receptionist & Coordinator
40 hours per week | 5 shifts per week across 7 days including weekends | hours will be between 8:00am & 9:00pm
Pay rate £10.00 per hour + excellent commission on upselling
Temp role with the intention to be made permanent
Search Consultancy are currently working on an exclusive basis with one of the UK's leading Spa/Beauty organisations to recruit these roles. There are three roles available, working in locations across Central Edinburgh.
The purpose of this role will be to provide a comprehensive front-desk reception service for your location as well as contributing to the customer contact & bookings service for the company's locations across the UK.
Duties involved in this role will include:
* Dealing with customer enquiries on-site at your location
* Handling incoming calls, dealing with general enquiries
* Processing bookings for up to 20 locations on the central computer system
* Dealing with email & online orders, ensuring they are processed correctly
* Creating & distributing gift cards
* Processing payments
* Upselling treatments & products
* Various other ad hoc reception & admin duties as directed
In order to be considered for this role your skills and experience should include:
* Previous experience within a Reception, Customer Service or face to face Retail position – this experience is essential
* Excellent communication skills, both written & verbal as there will be consistent contact with the public/customers
* Excellent attention to detail, organisational & time management skills, with the ability to prioritise a very busy workload effectively
* An interest in the beauty industry would be preferred, but this is not essential
If this is the role for you, apply now!
Please note that only applicants who have the required skills and experience detailed above will be considered for this role.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age